Dr Jesse Green unpacks the gift that helps you get the results you want from your interactions with people in your professional and personal life. He talks about the power of comparison and how to make sure you understand it and know how to use it.

 

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I really believe that one connection can change your life. In this episode of the Savvy Dentist Podcast, I’ve invited Kaley Chu, the woman who set a hundred lunches with a hundred strangers. Kaley found it hard to interact with people who did not have the same background as her. To overcome this challenge, she set lunches with strangers. Her 200th lunch was even with comedian actor Shane Jacobson.

In this very interesting and fun conversation, we talked about so many things including her background, her experience, the learnings and wisdom she has acquired. She shares what pushed her to put herself out there and the confidence she’s developed as a consequence of this exercise. So many things to pick up from Kaley and I can’t wait to share it with you today.

In this episode we discuss:

  • [03:15] Kaley’s background and upbringing in Hong Kong.
  • [05:50] The impact of communicating with people outside her network.
  • [06:49] Her turning point for starting 100 lunches with strangers.
  • [08:16] Where the idea of the 100 lunches came from.
  • [09:07] Her thoughts on people’s loneliness and craving for connection.
  • [10:39] Easing into the comfort of having lunches with strangers.
  • [12:10] How her lunch guests found the experience.
  • [13:12] The things she learned about herself during this process.
  • [14:45] What she learned about other people at the lunches.
  • [16:44] The changes that her family has noticed about her and the impact it has had in her family life.
  • [19:33] Her feelings about asking people out to lunch.
  • [20:10] The number of people she asked to get the first 3 lunches.
  • [20:26] The effect of getting declines and what made her keep stepping forward.
  • [21:31] The idea of having world leaders do a hundred lunches.
  • [23:27] Her thoughts about the changes within her from when she moved from Hong Kong to now.
  • [27:26] Wisdom she has acquired from her experience.
  • [28:39] Lunches that had profound impacts on her.
  • [29:26] Agenda for her lunches.
  • [30:17] Things that fascinate Kaley.

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Dr Jesse Green talks about the very first element of scaling success. That is to know your outcome before you set out on your scaling journey. You need a roadmap and when you know your outcome, you can create one. He shows how a plan can support your decision making with clarity, focus and action, keeping you on your scaling path.

 

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Our guest on the Savvy Dentist Podcast today is Dr. John Hagiliassis, founder of the Aesthetic Orthodontic and Restorative Training Academy (AORTA). He is also a dental practice owner who has sold and bought businesses, entrepreneur, and has been listed in the BIW Fast 100 magazine.

John joins us today to talk about fast growth, key lessons from growth, creating great brands, providing patient experience that rocks, creating and scaling a business, and maintaining great relationships in and outside the practice. Our conversation is filled with heaps of gold nuggets that you’ll definitely learn from.

In this episode we discuss:

  • [02:20] John shares his background and journey to becoming a dentist.
  • [06:08] The most influential person that created the drive in him.
  • [08:00] The definition of fast business growth.
  • [09:15] The similarities and differences of the Global Financial Crisis and the Coronavirus pandemic.
  • [14:18] Role of technology in dentistry moving forward.
  • [16:35] Learnings from the growth his business achieved.
  • [18:09] Evolution of his leadership in the process of growth.
  • [19:57] Going through mistakes along the way.
  • [21:00] Process of making decisions.
  • [22:00] His rationale for pivoting into AORTA.
  • [24:00] The sale of his practice.
  • [25:57] Learnings from running AORTA.
  • [27:35] New and transferable skill sets they needed and the challenges they went through as they made the transition from running a practice to running AORTA.
  • [31:44] Future plans for John

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Dr Jesse Green explains how to set up and maintain great business to business partnerships to accelerate your practice growth. Learn how to avoid the 3 big mistakes and understand how to implement the 5 key must-do action tasks that make partnerships with like-minded businesses a winner for your practice.

 

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Adam Houlahan is a social media expert for business. He is also the CEO of the highly successful boutique agency, Web Traffic That Works. He has written two books: Social Media Secret Sauce and The LinkedIn Playbook. Adam lives on the Gold Coast, Queensland.

On the podcast Adam shares his wisdom on using social media effectively in service based businesses like dental practices to gain and retain clients.

Adam has hands on experience as the CEO of six successful companies. He is also a columnist for MOB Magazine and consults on social media to clients around the world.

In this episode we talk about::

  • Why dentists should care about social media
  • Common pitfalls and how to avoid them
  • The importance of having a strategy with measurable results
  • What social media can do for you when it’s done well
  • Using it to gain new patients and retain existing patients
  • Choosing the right platforms for your business
  • How to implement social media effectively in your dental practice

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Dr Jesse Green explains the importance of knowing your ideal patient avatar. Learn how to develop an avatar, how to find and talk to these patients in a language they understand. A first step in really maximising the return you achieve on your marketing spend.

 

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Our conversation today will revolve around the topic of risk. The ability to assess and mitigate risk is a key business skill. It is something that I often discuss with my coaching clients. Last year, I wrote an article for Dental Innovations called Risky Business – Don’t Get Caught Short.

In this episode, I’ll be giving you a brief synopsis of that article as well as the lessons we can learn from the global financial crisis and COVID-19. I am also going to share opportunities, surprising things and key lessons that came out of the GFC and coronavirus pandemic.

In this episode we discuss:  

  • [01:39] The film that inspired me to write the article.
  • [03:30] One of the most fundamental skills a business owner needs.
  • [04:34] Where you need to proactively assess risk.
  • [05:40] Lessons from the global financial crisis that could be applied to COVID-19.
  • [07:38] Surprising things that happened during COVID-19.
  • [10:07] Opportunities out of the coronavirus pandemic.
  • [11:38] Key lessons from the GFC and COVID-19.

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Dr Jesse Green reveals the 3 marketing mistakes most dentists make and explains how to lay the groundwork for a great marketing campaign. Learn the 5 actions you can do right now to truly transform your marketing results.

 

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In this solo episode, we are going to talk about how to have a productive associate in your practice. This is designed for both the business owner and associate where I will give tips on building your appointment book, generating revenue, creating pleasant experiences for clients, getting more referrals, and more to help grow your business.

In this episode we discuss:  

  • 01:44: Helping dentists scale their business to a true business.
  • 02:41: Building a team and having an associate/s.
  • 03:00: Having an associate that is busy and productive while making a living from what they love.
  • 04:20: Key points to look for when hiring an associate.
  • 05:13: Key things that Jesse has learned from being an owner and associate.
  • 05:35: For associates – Developing 2 skills outside clinical competence.
  • 06:35: 1st Core Competency: Building an appointment book.
  • 18:00: 2nd Core Competency: Generating Revenue.
  • 20:47: 3 Ways to increase revenue.
  • 23:25: Mentoring.
  • 24:53: Principal dentists handing patients over to associates.

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