From Numbers to Profits: Create Your Own Success Metrics

How do you make your business decisions? How do you decide what further assets you need to purchase, how much to pay your employees, how to manage your cash flow, and most importantly whether you are just a self-employed dentist or running a successful business? If you don’t know the answers to these questions, this will help you. Data is …

The Art of Swinging Your Cash flow in the Right Direction

Being a great dentist might help you run a successful practice, but in order to turn it into a lucrative and profitable business, you need to be a competent business owner too. And while an experienced accountant will greatly help with money management, there are some decisions that only you can make to get the money rolling in the right …

7 Easy Ways to Use Focus and Discipline to Achieve Goals.

This week I want to talk about something that will help us be more effective in our roles within and beyond our practice. In some way we all strive towards self-improvement every day. But it can be a struggle. It takes continuous discipline and focus. It’s certainly not easy but it is definitely, doable. Here are a few little tricks …

6 Strategies for Scaling Success: A Case Study with Dr Jahnavi Vora

Scaling success is a constantly evolving journey.  Whilst our scaling goal may be clear in our own minds we have to remember where scaling leverage really comes from.  That is our systems and our teams. When truly aligned these two critical aspects of our practice work to ensure the patient experience is delivered by your team as if you were …

10 Free Guerilla Marketing Tactics That Will Increase Profits

One of the most common things I hear from dentist practice owners today is, “I just want more patients.” The unspoken bottom line though is: I just want to generate more revenue. And there’s three ways to do that: increase the number of transactions, increase the size of the transaction, or increase the frequency of the transactions. I’ve pulled together …

The 3 Secrets to Becoming the Best Associate at Your Dental Practice

Associate dentists are the single most important key factor for dentist/business owners to transition from self-employment to a true business that can scale. As this process happens, the business owner should shift into the role of building and inspiring the teams that keep everything rolling. Associate dentists need to step up and become the backbone of patient retention and acquisition. …

Crafting A Perfect Patient Experience

The bar for customer service has been set so low it’s almost underground. Giant multinationals like telcos and banks offer famously awful customer service. In comparison, a small to medium-sized businesses have the agility and personal connection to craft a great customer experience. Genuine human interaction might just be one of the ways us little guys have the edge on …

Creating Breakthroughs In Business And In Life

There are a growing number of people who I speak to who are at the stage in their life where they not feeling truly fulfilled. Maybe they are looking for external factors for fulfilment, rather than looking internally. Back in 2007, I owned a very successful practice, on the outside, everything looked perfect. However, I was really unhappy and I …

Underlining the Existing Purpose in Your Small Business

There is a growing sense amongst employees and business owners today that there is more to life than acquiring money and assets. People are becoming more aware of the atrocities happening around the world. We’re beginning to think about what special thing we each can do to contribute to the wellbeing of others. It is time to start asking ourselves, …

On Doing The Work: Paying the Price for Success in Dentistry and Business

There seems to be an easy path in dentistry. If you are fresh out of university, you might be looking at dentists with 10 years under their belt. You see their practices, their fancy cars, or nice house and think, “That should be me.” And it’s hard not to want to talk the talk. You’ve just invested all of this …