256. The Five Lenses of Culture Creation

One of the cornerstones of a successful dental practice – or any business for that matter – is a culture feels welcoming to team members and patients alike. If you have an unhealthy or unbalanced practice culture, it’s going to trickle down and affect everything from productivity, retention, patient experience, and reputation.

That’s why this week’s Bite-Size episode is a comprehensive breakdown of the five lenses through which you should analyse your team culture. This will help you spot misalignments, identify where you can improve, and build a culture that you and your team can be proud of.