276. Why Retention is Your #1 Profit Leak

Did you know that attracting new patients cost SIX TIMES as much as retaining existing patients? All too often, practises are focused on marketing and advertising to new patients, when really the emphasis should be on retention and re-activation. This Bite-Size episode outlines what every practice owner needs to know about patient retention and creating a compelling reason to stay.

 

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Helping dentists have more patients, more profits and less stress.