Master How Your Words Come Out

We all know the importance of communication in the success of any relationship, business or otherwise. Communication is the key that allows us to foster great relationships with our team members, patients and our stakeholders in business. But when it comes to our patients, it could make or break the relationship. Nobody wants to go to any dentist, who cannot …

How to Use Great Content to Attract New Patients

We live in an age of information. Google has become our confidant, our 3.00A.M medical advisor and our trusted counsellor and guide.   But for business the key role these search engines play is that they generate opportunity. The internet allows us opportunity to reach out and connect with patients in ways we never thought possible.  This massive online world …

6 Top Tips to Fix Your Front Desk

How important is face to face patient support in times of text reminders, emails, online booking systems and chat bots? Well, extremely important. Actually, more important now than ever before! Dentistry requires close human contact; so that means trust is everything. Human interaction and connection helps to build trust. A potential patient and even those adored regular patients all connect …

How To Be The Leader Your Team Needs Now!

It is generally believed that leaders are born and not made. What if I could prove to you that this is not the case and with the right kind of self-awareness and dedicated work, anyone can become a great leader? Yes anyone! Because with emotional intelligence, leadership skills can be honed not simply to better your own performance, but also …

7 Instagram Hacks to Grow Your Practice!

If you haven’t introduced your practice to the world of digital and social media marketing, then, you are definitely not living in 2020. In social media, the first name that comes to mind is Facebook. But did you know that Instagram is fast turning into the real king – giving your practice access to a broad range of potential patients …

5 Secret Tips To Build Your Patient Audience

If you have been a regular listener on my Savvy Dentist Podcast, you may know I have achieved the 200th episode mark. This episode is all about what I learned from my guests in my 4 years of podcasting and how I have managed to build an audience and have them return over and over again. The strategies I use …

How To Get More Patients With Email Marketing

Not many dental practice owners read up on digital marketing trends on a daily basis. It is not surprising then when they consider email to be dead. It was pronounced dead a long time ago! In the age of online forums, social media and video blogging, sending personalized emails made no sense!   But come to think of it, it …

Write Your Ultimate Roadmap For 2020!

Many people talk about work-life balance. And I think that’s a bit of a misnomer. It should be work-life integration. Because ultimately it is just life; and this includes your family, your social obligations and your work. And by making sure that your practice supports your vision of the ultimate life, you can create success.  But what is success? What …

Crafting Systems and Automation for Scaling Successfully

It is imperative for any running business to have systems and operations in place for smooth functioning. We all use some level of technology to help make things easier. However, at times it is highly difficult to blur the lines between automation and human interaction. How much is too much when it comes to applying automation and systems in business?  …

How to Develop a Powerful Practice Manager Relationship

All great performers have a wingman. This is the one trusted key person that a performer relies on to support them in their professional life. In dentistry the wingman or wingwoman is the one person an owner can rely on day in day out to keep the practice humming along. Having a great connection with your wingman, that is probably …