Edward Plant was in the Australian Army for 17 years, and during that time, he spent 7 years training to lead soldiers and plan operational missions.

Now, he works with the people who own and operate businesses to bring a military mind to their own strategic planning and lead their business to increase income, reduce the time they need to be in the business and increase the financial return and results.

Edward Plant works with business owners and directors to improve business leadership, create dynamic strategies and drive business growth and improve staff efficiencies.

In this episode we discuss:

  • Whether leadership skills are something you’re born with or you can learn
  • Ed’s tips for improving your leadership today
  • How husband and wife teams can improve their business efficiency
  • Why you need to make decisions more quickly
  • The line between leader and friend
  • And much more

Find out more about Edward Plant

www.lead-better.com.au

http://www.lead-the-ship.com/

I’m a shameless student of any entrepreneurial business idea I think will help me run my practice and coaching business better.

I love learning from the best, testing ideas myself, refining them and making them my own.

Having read hundreds of books, attended countless seminars and been coached for hundreds of hours, it can seem like there’s always something to learn.

What I’ve come to accept is there are some maxims for business that remain timeless; regardless of industry, business size, or any distinguishing factor.

Far from being the secrets alluded to in the blog title, these maxims are frequently overlooked for their simplicity.

We’re often dismissive of these simple principles, equating simple with easy. However, simple is not always (if ever) easy.

In the world of business and dental practice, not everyone applies these principles, but if you do, there’s a good chance, you’ll learn to leverage your business too.

5 Secrets Every Dentist Should Use to Leverage Their Practice

 How to create leverage in a dental practice

#1 Secret – Just do it

While Nike claimed this baby as their own, I think they borrowed this entrepreneur’s ‘secret’ from others who were already just doing it.

So obviously simple in its directive, we can forget easily that action makes all the difference.

That’s right: action, however imperfectly executed, will be better than a ‘to do’ list every day of the week.

Without action, nothing happens. It’s really that simple.

As dentists, we’re strive to create perfection; it’s what we’re trained to do, and that’s admirable in delivery of treatment.

But business is not like that. Not so easily crafted, a business demands that you ‘just do it’.

There’s a saying from famous actor Cary Grant, who claimed he acted like Cary Grant for so long, he became Cary Grant.

Loving and leveraging your business is like that. To a large degree, it’s necessary to act the part, even if you haven’t quite mastered all the skills yet (more on this in Secret #5).

Act like this for a while and you’ll be surprised how good you become at just doing it.

#2 Secret – Apply the 80/30 rule

Secret #2 is all about using people to create leverage in your business.

If you’re the only dentist working in your practice, you are the business.

Something I teach my clients, working this way means your practice growth is limited, you take fewer holidays and it’s a direct route to burn out and resentment.

There’s no doubt, putting on extra team members is a big step. But there is an equation that will help you pinpoint the ideal time for doing so.

That magic point is when you’re working at 80 percent productivity. Not 100 percent or 120 percent; just 80 percent.

When you take 30 percent of your productivity and put a person on, there is massive leverage to be gained from that new employee’s latent capacity.

And when they’re working at 80 percent, you bring on the next team member, and so on.

Is it simple? Yes.

Is it easy? No

Challenges will most certainly arise as you shift gears.

That’s business, but try thinking of it like this: when you’re driving a manual car, there’s always a slight drop in momentum before the engine kicks in and starts running more smoothly in the higher gear.

And it will be like that in your practice when you apply the 80/30 rule. If in doubt, check out those around you who’ve applied the 80/30 rule already, i.e. created leverage by putting on another dentist or hygiene therapist.

#3 Secret – Find the right people

There are few areas that cause as much angst and heartache in dental practice as the recruitment and retention of good people.

A recent discovery made in my interview with serial entrepreneur, Doug Winnie, may have put paid to that grief.

Doug subscribes to the 4-hour recruitment process, which goes like this:

Place the job ad as you normally would.

Instead of accepting resumes, have prospective applicants call a number on which you leave a recorded message describing the skills and experience you’re looking for. Have the respondent answer three questions.

  1. What’s your biggest success to date?
  2. What are your three best attributes?
  3. What makes you best suited for the position?

Give the applicants three minutes to sell themselves.

Smart people will hang up and call again (and again if necessary) to get the questions. They will also take time to plan their responses. It’s a process that allows the ‘rock stars’ to shine.

Unbelievably, this process filters out 85 percent of applicants.

Once you’ve assembled a pool of applicants, call each one, and click down into their responses to each of the questions on the recorded message. A perfect opportunity to identify any deal breakers, this is a second important filter in the process.

Proceed to the next stage by setting up a group interview.  Lasting between one and two hours, the group interview is a great forum for further filtering. Ask questions and give each person the opportunity to go first and last when responding. Score the answers.

Finally, do the last one-on-one interview, which may take an hour.

Full-proof it may not be, but it is a structured process and one tailored to yield a positive result that will create leverage in your practice.

# Secret 4 – Focus on the big rocks

If you’re like me you have a to do list that is always long.

And I’m as guilty as the next person for being distracted by tiny little to do’s that don’t take very much time at all, but getting them done means I can cross stuff off my list.

It’s easy to be lured into a false sense of productivity with this approach. Knowing that, I’ve endeavoured to live by sage advice shared by my dear and wise grandmother who stated:

The urgent is seldom important and the important seldom urgent.

Staying focused on the big rock – the important stuff – means identifying the highest priority for the day and doing it regardless.

It was Goethe who said: The things that matter most must never be at the mercy of things that matter least.

That means: focus on your big rock and productivity will skyrocket and leverage will be yours.

#5 Secret – Choose mindset over skill set

Answer this question: to solve any challenge, do you need to work on your mindset or your skill set?

If you answered skill set, you may wish to reconsider your response.

Let’s just say you’re a dentist and you want to set up practice at a second or third location. Do you need more skills or a shift in mindset?

There’s a good chance it’s your mindset that needs honing.

Yes, you may need more skills, but before you acquire the skills, you need the mindset adjustment that will open you up to envisaging the two or three practices.

Limiting beliefs may not be immediately obvious, making an initial shift in mindset more important than acquiring more skills.

Often it’s our mindset that holds us back. Free it up and you’ll see greater leverage in your business.

These are just a few of the techniques that can be used to start creating leverage in your dental practice.

See if you can adopt just one and assess how it works for you. Or maybe you’re already using tools and techniques to create leverage. If you are, share them here, as others will benefit too.

A final note, if you haven’t already, be sure to book in for, our next two-day intensive that brings together essential ingredients to train and support your staff and key players to be top performers. Book here for Be Impressive on Purpose: the Aligned Team.

Looking forward to sharing more entrepreneurial secrets with you.

 

Beginning at age 14, Doug Winnie embarked on his first entrepreneurial experience selling holiday greeting cards door–‐to–‐door. This early drive for success led him to become a successful business owner, avid private pilot, and an accomplished world traveler, exploring over 25 countries.

Doug has been the owner or manager of multiple successful companies and understands the challenges, pressures, and pleasures associated with being an executive. Today, Doug works as an Executive Coach, assisting other managers, executives, and entrepreneurs to consistently obtain the highest results. 

In this episode we chat about:

  • How Doug built multiple multi-million dollar businesses
  • The essential ingredients of building a great business that supports you
  • How to leverage through staff
  • When to build a team for optimal leverage
  • How to hire amazing staff in just 4 hours
  • How to get the most out of your 24hr day
  • The secret to improving your mindset

To find out more about Doug Winnie head to:

www.businessasatool.com

Business success and success in sport. I wouldn’t be the first person to find analogies between the two, would I?

As a keen businessman and enthusiastic sportsman and fan – who’s somewhat talent challenged (don’t ask about my tennis serve), I’ve always appreciated the similarities between these two seemingly different arenas.

Think Jerry McGuire: The key to this business is personal relationships (Dicky Fox).

Cinderella Man: I have to believe that when things are bad I can change them (Jim Braddock).

And then there’s Million Dollar Baby and Eddie Scrap-Iron Dupris: If there’s magic in boxing, it’s the magic of fighting battles beyond endurance……It’s the magic of risking everything for a dream that nobody sees but you.

With so much in common, it’s worth exploring the world of sport for the valuable lessons that can be applied to the world of business.

As a lover of both, here are my takeaways.

Master the reframe and look for the positives

There’s no doubt business comes with challenges, but what about the world of an elite athlete. You spend all that time training, maybe play a game a week, and then despite your best efforts, don’t pull off a win. How do you manage that mentally?

Learning to cope with losing and failure are part of being a high-performance athlete. And it’s part of being a business owner too.

The people who do best are not the ones who win every game or have an unending stream of business success. Rather, they’re the people who cope with failure by identifying the lessons, integrating them, and then growing from them.

More than just looking for the positives in each challenge, it’s also about being able to move on from the lesson and step in the direction of your goals. A habit that takes practice, we can all benefit from the practice of using every ‘loss’ as an opportunity to learn and grow.

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Surround yourself with good people

We all know the saying, ‘no man is an island’ (thank you John Donne) and it’s true in sport and business.

Whether you’re a solo star, part of sports team, or running your own business, we all need good people around us.

And it pays to ensure at least some of those people are better than you. Different for everyone, this could mean engaging a professional marketing resource, hiring a switched-on technology buff, or consulting with a financial guru.

Because we don’t know it all, it’s wise to find people smarter and learn from them, including employees and professional peers. This is one of Richard Branson’s maxims. There’s no doubt it’s worked for him and it can work for you too.

Do the work

Acing it like Roger Federer or running a 100 metres like Usain Bolt doesn’t come without hard work. Lots of it. Everyday. Rain, hail, shine. No excuses.

It’s only through this disciplined commitment to doing the work that it’s possible to come close to nailing your sporting or business aspirations.

I see it as deliberate, focused, unwavering effort. Ironically, discipline provides freedom, as it creates the space for us to really enjoy what we’re doing.

Think of anytime you’ve developed and integrated a system or process into your business and found things ‘just happened’.

Only as a result of doing the work – critical thinking to map out the process, training the team, testing for improvements – have you then been able to step back and enjoy things rolling along.

Have fun

What? Business and fun? Yes, the two go together.

Look at any winning team and the bond that’s forged through the training, playing, winning and losing, laughing and commiserating.

It’s the same in business and it’s a topic I’ve talked about before. Wrapped up in the destination and the “are we there yet?” mindset, we completely forget: the journey counts.

Actually, the journey’s where it’s at. Spending all our time mired in the seriousness of work, we forget about important stuff, like connection, relationships, experiences. These are all pivotal to success and having fun along the way simply makes them – and the journey –  better.

What’s the message here? Take time to appreciate what’s enjoyable about ‘getting there’. Remember, fun doesn’t need to be a big thing. It can be as simple as sharing a laugh with a team member, joking with a patient or customer, or being fully present to a conversation with someone you care about.

Get creative about the ways you can make your life of business more fun. And at the risk of sounding too cheesy here, have some fun with it.

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Keep learning for business success

One of the things that struck me most profoundly on my recent trip to Necker Island was the almost childlike nature with which Sir Richard Branson continues to be a student, even though he’s at the pinnacle of business success and a pretty good tennis player to boot.

Ever curious and questioning, he’s clearly someone who is not done with learning.

On the contrary, he’s an avid note taker and asks questions relentlessly, all in the search to do better, in and out of the boardroom, and on and off the tennis court.

It’s the same for any athlete or astute business owner. Superior performance comes by continually look for ways to improve, learning from others who know better (like coaches and mentors), and applying newly acquired knowledge.

The greatest growth comes at the border of support and challenge

Too much chaos and we burn out. Too much support and we get comfortable. So it is only at the border of challenge and support we experience the most growth.

Ask Jonathon Thurston, a Queensland rugby league icon.

But JT wasn’t always a superstar. Long before he reached legend status, he almost gave up. After just a few weeks as a rookie at his first team, the Canterbury Bulldogs, JT walked into the coach’s office bawling, asking to leave.

Far from family and support, working a fulltime job detailing cars by day and training every night, he didn’t think he could go on. It was just too uncomfortable.

Thankfully, urged on by the coach and others, JT stuck it out. His team mates, fans and beneficiaries from the charities he supports are all the better for it.

Did he grow through the challenges? Yes. Was it easy. No way.

Equally, in business, if we’re to grow and scale, it’s necessary to balance the various elements that turn vision into action. And guess what? It’s not easy.

Doing what’s uncomfortable never is.

Have a mentor or coach

It might seem self-serving to include this tip, but I’m not the only one who recommends having a coach. All high-performing athletes have a one; in some cases, a number of them.

Running your own business, it can feel like you’re working solo (even when you’re not), making a coach an important external set of eyes.

Often seeing things you don’t, a coach or mentor is a sounding board, advisor, and a person who’s prepared to challenge you.

A coach can be a professional person you pay. It can also be a trusted someone who’s counsel you value.

More than just a friendly ear, a coach will help unpack challenges and map out the way forward.

As a coach myself, I know the importance of drawing on the experience and wisdom of others, and wouldn’t be without one.

And the wrap up

Sport and the challenges it provides are the source of inspiration to many, but your business has the potential to be this too.

Think about where you can apply just one of these tips and work it until it’s so much a part of what you do, it’s second nature.

What about you? Do you have a favourite sporting / business analogy? If you do, share it here. I’d love to hear it.

Looking for ways to stay on the road to business success? Be sure to get along to our next workshop, ‘Be Impressive on Purpose: the Aligned Team’. A two-day intensive bringing together essential ingredients to train and support your staff and key players to be top performers, you’ll be well on the way to surrounding yourself with those all important ‘good people’ in no time.

James Cluskey is a retired Irish professional tennis player who is now Richard Branson’s private tennis coach. James has an astute eye for business and success and in this episode we have a fantastic chat about the overlaps between business and sport.

In this episode, we chat about:

  • Why failure is a better teacher than success
  • How to tap into a winner’s mindset
  • What sets the winners apart from the losers
  • Why you should ask better questions
  • The value of having a coach (in business and in sport)
  • How a mission statement can shift your mindset

Find out more about James Cluskey

Follow James on Twitter

Have you ever fantasised about winning a lottery?

About never having to worry about your finances, or about how full your appointment book is again. About living the good life and doing as you pleased.

Of course, you’re smart so you know the odds are not in your favour (even if you’ve bought a ticket). In fact, statistician Peter Adams says the chances of winning division one with a single entry is as little as one in 45 million.

One in 45 million is not a great bet. OK, so the cost of entry is reasonably low, but the chances of ever winning the jackpot …. almost non-existent.

Even if you buy a ticket every week of your life you’re not likely to win. It’s not a guaranteed method of creating wealth.

But you don’t have to win the lottery to be wealthy. You might not believe me, but it’s true.

It depends on your definition of wealth. But if you want to be debt-free and not have to worry about money, that’s a reasonable definition of wealth.

And it’s achievable.

It’s even reasonably simple. You just need to make a good income and adopt some good habits.

Here are some of the money habits that can get you there.

7 Money Habits for Creating Wealth

 creating wealth

These 7 habits are taken from John Burley’s book, MoneySecrets of the Rich.

Money is a Tool

People get very caught up in thinking about money and generating great and greater income. But we have to remember what Ayn Rand said:

“Money is only a tool. It will take you wherever you wish, but it will not replace you as the driver.”

So remember to be the driver, and stay focused on money as a tool. Make it work for you.

Get a debt elimination plan in place and start avoiding debt. Put an automatic investment plan in place to build future wealth.

You can create your own wealth. You can create the lifestyle that you crave. You just need to practice a few simple habits.

I know you can do that – and there’s no time like the present. So start now.

 

Aynsley is the CEO of Tayabali Tomlin, an accounting firm that specialises in working with owner-managed business to help them grow profitably. The firm has been named as one of the World’s Most Inspiring Accountants and was awarded Best Advisers to Small Businesses in the UK at the end of 2016.  It has also been awarded Most Innovative Accounting Firm in the UK for the past three years for the way it does business. Particularly, for the work the firm has done in the areas of brand, culture, social purpose, customer value propositions and use of technology. All of which has helped it to stand out from the crowd and create a better experience for clients and ultimately, help them achieve better results.

Aynsley was ranked number five on the #Economia50 list of the most influential sources of finance news and information on social media in the UK. He is a regular keynote speaker and has recently presented at the ICAEW Annual Practice Growth Conference, QuickBooks Connect and was invited as a guest to Sir Richard Branson’s Necker Island, to speak to a group of entrepreneurs from around the world about how to scale profitably.

In this episode, we discuss:

  • How to avoid common business owner mistakes
  • The fundamental elements of a good business plan
  • Which numbers you need to paying attention to (and how to get them)
  • Why operating cash is more important than profit
  • At what stage in your business you should consider getting finance or investment
  • When you should upgrade your business systems
  • And more

Find out more about Aynsley Damery

http://www.tayabalitomlin.com/about/our-inspiring-team/

Sir Richard Branson is arguably one of the most successful businessmen in the world.

Branson’s net worth is 5.6 billion US dollars. Not bad for a kid with dyslexia who dropped out of school at 16 to start a magazine.

One of his teachers famously said he’d either end up in prison or change the world and become a multi-millionaire. His first business was a commercial failure but he’s learned a lot on his journey.

Let’s take a look at his top tips for running a successful business, so we can steal a few ideas.

1. Get Down to Detail

Branson is very big on detail – he believes in getting the details in business right. He takes a notebook everywhere, particularly when he has contact with his businesses.

He’s always taking notes on the customer experience, and ways it can be improved. (Click to Tweet)

“I often compare creating a business to creating a painting. You’ve got a blank canvas, you’re filling in that canvas and you’re trying to get every single little detail right.” ~ Sir Richard Branson

As I often say, it’s the little things that make a big difference.

2. Find Your Sense of Humour

Humour is very important when you’re building a business. Don’t take yourself, or your situation too seriously. Try to find the lighter side and have a sense of humour.

“You don’t learn to walk by following rules. You learn by doing and falling over ” ~ Sir Richard Branson

Along with not taking yourself too seriously, Branson says you should smile and not take failure too seriously, either.

3. Have a Conversation

Instead of PowerPoint presentations, or emails or text messages, Branson believes in having conversations with people. He prefers to have eye contact.

The next time you consider sending an email or a text message, ask yourself if a conversation would be more effective.

If you can’t chat face to face, a phone call is the next best thing. Your voice conveys your thoughts and meanings more effectively than the written word.

Copy of Copy of Dr Jesse Green Template 1

4. Always Ask Yourself

As a business owner, Branson says you should always ask yourself, “Is this how I would want to be treated if I were the customer?”

It’s critical that you can stand back and view your business from the customer perspective. I often get my coaching clients to map the touch points in their practice.

Mapping out all the interactions that someone could have with your business, from viewing your website to calling for an appointment, can be very telling.

When you do this, ask yourself: Where can we improve? How can we make this experience better? (Click to Tweet)

5. Learn to Delegate

Often business owners fall into the trap of thinking they have to do everything themselves. Either they think that others won’t do it as well as they could, or they don’t have time to train their team.

But here’s the thing that no one will tell you. Your team are capable of more than you believe.

You can’t do it all yourself. Not if you want to avoid burnout.

So learn the art of delegation. You’ll get more done in less time, and with less stress.

6. Know The Order

Branson is clear on this. He says staff come first, customers second and shareholders third.

You’re a smart business owner, and you know he’s right. Without a great team, you can’t take good care of your customers.

And if your team aren’t happy, neither are your customers. So take care of your team first, and you’ll be taking care of your patients too.

Copy of Copy of Dr Jesse Green Template 1 (1)

7. Create Value

Branson says that he will only start a business if it will improve people’s lives. He started Virgin Atlantic because he was unhappy with the service he received on British Airways.

He was passionate about creating a customer-centric airline, and he worked hard to turn it into a viable business.

When you create value in your dental practice it has an incredible impact. It can skyrocket patient loyalty and help you get rid of cancellations once and for all.

8. Dream Big

Branson believes in dreaming big – really big. He likes to set himself seemingly impossible challenges (space travel anyone?)

He says that setting himself huge challenges requires him to catch up with them.

I encourage my coaching clients to dream big, and often they exceed the challenges they set themselves. While we can’t all start airlines or invest in space travel, the strategy works.

9. Stay on Target

Branson believes in staying on target. He says that being clear and concise in explaining your idea helps to remain focused.

Stick to your goals, stay focused and keep working towards your dreams. (Click to Tweet)

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10. Get Away From Work

As a business owner, it’s all too easy to experience overwork and burnout. But you can’t afford for that to happen.

You are the most important asset in your business. Without out you, there is no business.

So make it a priority to get away from work. It improves your performance, maintains your relationships and gives you a fresh perspective on your business challenges.

 

Steal from Richard Branson

I don’t mean break into his island hideaway, I mean steal his ideas and strategies. They worked for him and they can work for you too.

Make sure you dream big, take care of your staff, and create value for your customers.

Always treat people with respect, and have eye-to-eye conversations with people.

Look after yourself by getting away from work, keeping your sense of humour and delegating effectively.

Stay on track, keep moving forward, and you’ll realise your dreams. I believe in you – and you should too.

 

 

 

My time with Sir Richard Branson on his private island gave me a lot to think about, especially when it comes to what works in business and what doesn’t. Branson is clearly a great businessman who runs hundreds of successful businesses. And spending time with him was an honour and a privilege.

Equally important was the time I spent with the other business owners also attending.

Drawing on my experience at Necker and business more broadly, in this episode, I share with you some key points for running a successful business including:

  • How to become a better business owner (no one is a “natural”)
  • What training secrets from sports teams business owners should steal
  • Why focusing on Critical Drivers is more valuable than KPIs or revenue
  • Tips on creating a great team culture
  • A handy performance/culture matrix to plot your staff along

For Savvy Dentist listeners, I’m extending an invitation to attend my 2 day team training workshop, ‘Be Impressive on Purpose: the Aligned Team’

Sign up here: drjessegreen.com/teamtraining

Of course, you’ve heard of him.

Sir Richard Branson has built a hugely successful range of businesses under the Virgin banner. There’s Virgin Atlantic, Virgin Mobile, Virgin Megastores … the list is virtually endless.

Forbes listed Branson’s estimated net worth at over $5 billion in January 2016.

And he’s built Virgin into a worldwide success by focusing on one thing: customer service.

Branson values customer service so highly that he refused to put the Virgin name on a business he acquired in 2006 because they had dreadful service. He was appalled that the business didn’t seem to care about their customers and refused to name it Virgin Media until the customer service met his standards.

None of this is news to you, I’m sure. You’re smart, and you know that great customer service can win you patients for life.

So what has this got to do with creating a winning team?

Well, the key to Branson’s great customer service is NOT to put the customer first. Sounds crazy, but he turns things around.

Branson says to put your staff first, your customers second and your shareholders third. By putting your staff first, you build a winning team.

Not only that, you create a happy team. A culture where people enjoy coming to work and doing their best.

You create a group of people who are proud of the business they work for and will always give their best – for the business and the customers.

 

Branson first

How does Branson create a winning team? He does it by taking specific steps – steps you can use to create your own winning team.

Hire the Right People

Easily said, but quite hard to do. Branson simplifies this by valuing one thing above all others.

He says that the most important factor when hiring someone is personality. While he aims to hire for his weaknesses, he particularly values people who are good with people, who never criticise others, and who are friendly.

You can teach people how to do many of the aspects of their role, but you can’t teach them to have the right personality. And when you hire people who are good with people, they’re likely to get on with both their teammates and your customers. (Click to Tweet)

Employ “Walk-About Management”

One of Branson’s greatest success strategies is the “walk-about managing technique”. When he’s on a flight, he gets up as soon as the seatbelt sign goes off and uses the opportunity to walk around and ask staff and passengers for feedback.

“The people out on the frontlines know when things are not going right. If you listen to them, you can soon improve all those negative things.” ~ Sir Richard Branson

If you’ve ever watched Undercover Boss, you’ll have seen this in action. Every episode the show demonstrates that feedback from people in the trenches can have a massive, positive impact on a company.

Listen, Then Act

Speaking of listening, Branson believes that one of the most important attributes for good leadership is listening. His top three leadership principles are: listen, learn and laugh.

Branson believes that listening allows us to learn from each other, and from the marketplace. Of course, he also believes it’s critical to act on what you hear.

If your team aren’t happy, how can they make your customers happy? So be sure to act on the issues and concerns of your team.

Branson second

Delegate Early and Often

Richard Branson has made no secret of the fact that he’s dyslexic. This forced him to learn to delegate early on, and he believes delegation is key to fostering a great team.

“ …almost no one — ever achieved anything worthwhile without help. To be successful in business, you need to connect and collaborate and delegate.” ~ Sir Richard Branson

Branson believes in hiring great people, giving them the tools they need to do a great job, and leaving them to do it.

Have Fun

We know that Richard Branson has a healthy sense of fun, and he encourages it in his team. He wants people to enjoy their work.

He knows that when his team is happy, his customers are happy. This short video sums up his overall approach.

Create a Winning Team Like Sir Richard Branson

Every business owner dreams of having an elite team of top performers. A team that can create fantastic customer experiences for your patients, each and every time they visit.

You deserve a team who supports your vision and helps you reach your goals. A team who can be impressive at every opportunity.

That’s why I’m presenting ‘Be Impressive on Purpose: the Aligned Team’, a two-day intensive workshop that brings together essential ingredients to train and support your staff and key players to be top performers.

If your whole team isn’t on board your path to success may be long and futile. (Click to Tweet)

Having an aligned team is one of the most important assets you’ll need to build if you really want to get to the top.

Find out more and book your places now at https://drjessegreen.com/teamtraining