We all know that 2020 was a year for the history books. That’s why we’re starting our 3-Part Practice Success Series today to help you move forward in the coming year. This series aims to help you get what you want from 2021 by setting a clear vision for the next 12 months. We’re going to identify where you want to be and what you want to achieve and accomplish.  

In this episode we discuss:

  • [01:52] All progress begins with telling the truth. 
  • [02:10] Get clear about where you want to be and what you want to achieve. 
  • [03:01] Capitalizing on opportunities. 
  • [03:30] An exercise you need to do on thinking and doing the work. 
  • [09:52] Set aside time for more meaningful projects that make a difference. 
  • [10:53] Identifying practice success that you want in the next 12 months. 
  • [11:44] Success is personal and different for everybody. 
  • [12:08] What we’re going to talk about in Part 2 and Part 3 of the Practice Success Series. 

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Any dentist that’s struggled with case acceptance and completion – you’re going to want to listen to this.

The patient-clinician relationship is important, and there needs to be a level of trust and support there so that the patient seriously considers your recommendations. A huge part of that comes down to knowing your patient, and how to talk to them. A Fireside Chat is a powerful tool for building rapport and connection with your patients, but also for understanding their goals and desires when it comes to dental care. Find out more about how to structure your Fireside Chat in this episode.

 

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Wealth creation is a topic that is near and dear to many people’s hearts. This is why I’ve invited Sally Roche of the Mindset Moneybox to discuss wealth creation through properties. We exchanged interesting tips, strategies and ideas on mindset and investing. Sally excels in creating strategies that are the right fit for individuals rather than giving them generic ones. There are tons of practical learnings in this episode that you’ll definitely be able to apply in your wealth creation plans this year and for the years to come. 

In this episode we discuss:

  • [03:56] The story of how she started creating wealth and teaching it. 
  • [05:38] How you can have a healthy relationship with money. 
  • [07:50] Changing your values and beliefs on money while growing up. 
  • [09:30] Investing strategies and mindsets for different people. 
  • [11:22] Reason behind why people’s lifestyles expands to their income. 
  • [12:58] Estimating the amount of money you need to put aside. 
  • [14:18] Looking at capital growth and cash flow strategies for retirement. 
  • [15:59] Overview of the categories of income strategies. 
  • [18:13] Buy hold and rent strategy the likelihood of buying a property and seeing cash flow 
  • [20:17] factors you should llook into in choosing an area 
  • [21:31] Other cash flow strategies you can look at 
  • [22:21] Best strategies for growing capital. 
  • [24:55] Finding land for land banking. 
  • [27:31] The art and science of crafting a portfolio of deals. 
  • [29:45] Elements of managing a portfolio. 
  • [32:14] Commercial property feeding into the mix of your portfolio. 
  • [33:36] Sally’s thoughts around office space rentals. 
  • [36:52] Mistakes people make when they’re going about their wealth. 
  • [38:15] Sally talks about her course. 
  • [40:27] Best tips from Sally. 

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In this of the Savvy Dentist Podcast, I am thrilled to bring to you Brent Tilson, author, entrepreneur, industry leader and civic advocate to talk more about his interesting and note-worthy book called Go Slow to Grow Fast, which has won book of the year. I highly recommend that you get a copy of this because it is an absolutely fantastic read.

In his book, he brings to life the classic challenge that all business leaders face – the conflict of growth and business capability. To Go Slow is the ultimate goal in order to understand the current capability of the business. Following this, the business needs to prepare for the future by undergoing changes, adjustments and improvements to Grow Fast.

In this episode we discuss:

  • [01:55] Problems Brent has observed in the marketplace that prompted him to write his book.
  • [05:10] Identifying if you are in the Driving Zone or Drama Zone through the things you are experiencing.
  • [07:27] Common things that go wrong when you are in the Drama Zone.
  • [11:03] Steps to moving into the Driving Zone from the Drama Zone.
  • [14:06] The difference between growth and scale.
  • [16:22] The problem with growing so fast.
  • [18:47] How to go slow with your business.
  • [25:45] The impact of employee turnover in the organization and how it can be eliminated.
  • [29:33] Dentist’s issues around accounting in business.
  • [32:32] Thoughts and advice on how to Go Slow to Grow Fast.

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What a year 2020 has been. This year was a roller coaster ride that has tested a lot of people financially, emotionally, and physically. In this episode, we reflect on the year that has been and see which bits have been good and not so good so that we can take the best of 2020 into the year 2021. Events that happened this year have forced us to rethink, examine and ponder and question things in ways that we haven’t done before. This is my take and perspective on 2020 and the lessons I’ve learned along the way.

In this episode we discuss:

  • [03:05] Appreciating the value of human kindness more.
  • [05:05] Getting through the emotional roller coaster by having people as sounding boards.
  • [07:58] Things are as good or bad as newspapers say they are.
  • [09:45] Building a rainy day bank account.
  • [12:42] Practicing and learning forgiveness.
  • [14:37] Mistakes are inevitable – be kind to yourself and other people.
  • [15:33] Prepare ahead of time.
  • [17:12] All progress begins with telling the truth.
  • [18:20] Positively influence people so we leave them feeling better from our interaction with us.

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When it comes to building and maintaining patient relationships, there are a few “do’s and dont’s” that every practice owner should know. Let’s go back to basics and cover the ABC’s of trust and loyalty – Ability, Behaviour, and Character.

 

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In today’s episode of the Savvy Dentist Podcast, Ronan Lutman joins us to talk about emotional intelligence. This is a topic that’s so relevant at this particular time given that we’ve had so much going on in the year 2020. We are going to be talking about the facets of emotional intelligence, what makes it up, how to improve it, and how to apply it directly in the dental setting. If you take action on the things we talk about here, it’s going to set you on a path to greater fulfilment, success, happiness and enjoyment in life. 

In this episode we discuss:

  • [03:48] Ronan’s interesting observations about working with dentists and practise owners over the years.
  • [07:53] The correlation of EQ and success in a chosen endeavour.
  • [09:41] The components that makeup EQ
  • [13:08] Categories of Emotional Intelligence.
  • [15:12] Things that change the circumstances of self-expression.
  • [19:01] Leadership is engaging and facilitating instead of knowing and telling.
  • [22:15] Allowing your team to contribute to the business.
  • [24:19] Measuring EQ by getting qualitative feelings and turning it into quantitative data.
  • [30:12] Engaging with your clients with empathy.
  • [34:50] Being aware of the reflex response.
  • [39:42] Taking strengths and making boundaries to make it a negative in your life.
  • [43:58] The place of optimism in EQ and how it can be improved.
  • [47:17] The definition of happiness and it’s difference from joy.
  • [55:48] The meaning of purpose and why it’s different from Start with Why.
  • [59:10] Reconciling 2 Simon Sinek and Victor Frankl’s work .

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What does it take to be truly successful in life? Elite athletes, entrepreneurs, visionaries, and industry leaders – how do they win against all odds? This week, we’ll be exploring the habits, behaviours, and actions that the best of the best have in common.

 

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In today’s episode of the Savvy Dentist Podcast, I’ve invited Andy and Angela Smith of Dr. Drip Plumbing and Lifestyle Tradie, a coaching business, to talk about getting off the tools. We touch on the topics of getting systems in place, creating not just profitability but time, the challenges of scaling and selling up. Andy and Ange give us practical lessons, tips and strategies you can implement in your dental practice today. 

In this episode we discuss:

  • [03:10] The process of writing their book called Startup, Scale Up, Sell Up and what prompted them to write it.
  • [5:19] Foundational pieces needed for a trade business.
  • [08:22] Trusting your team enough to build a business and free up your time.
  • [12:21] Things you need to think about to scale up.
  • [15:18] Overcoming emotional, upset or difficulty to continue the journey through scaling up.
  • [19:38] Number one piece of advice for working with teams
  • [22:06] What it means to sell up.
  • [26:12] The difficulties with multi-business and multi-practice ownerships.
  • [28:45] Starting and setting up the training process in your business.
  • [30:51] Starting their Doctor Drip business and the realisations they had when running the business.
  • [38:52] Best advice from Andy and Ange.

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Did you know that attracting new patients cost SIX TIMES as much as retaining existing patients? All too often, practises are focused on marketing and advertising to new patients, when really the emphasis should be on retention and re-activation. This Bite-Size episode outlines what every practice owner needs to know about patient retention and creating a compelling reason to stay.

 

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